- Information processing and provision Retrieve, analyze, and interpret the professional and lay literatures while navigating professional uncertainty and emerging technologies to provide evidence-based drug and health information to healthcare professionals and the public.
- Drug properties Apply knowledge of the physical, chemical, pharmacologic, and formulation properties of drugs and influence on drug parameters (such as pharmacology, pharmacodynamics, stability, drug/dose delivery design). Differentiate among the therapeutic classes based on mechanisms of action, clinical use, adverse effects, contraindications, interactions, and dosage forms, and regimens.
- Patient-centered care Use the pharmacist patient care process (PPCP) to employ personalized medicine and social, behavioral, and other evidence-based principles to design and deliver individualized patient-care plans that optimize safety, efficacy, and medication use to improve therapeutic outcomes.
- Drug kinetics Design or modify treatment regimens, including dose, schedule, and duration, using patient-specific or population pharmacokinetic data, plasma concentration-time profile of drugs, and factors that alter them.
- Pharmaceutical calculations and product processing Ensure accurate and safe sterile and non-sterile compounding, calculation, labeling, and dispensing of medications.
- Communication Communicate with empathy and active listening, using a variety of formats and methods with stakeholders (e.g., patients, caregivers, healthcare professionals, and communities) in a manner that ensures clarity, professionalism, and cultural sensitivity, adapting to the needs of the individual or audience to foster trust and rapport.
- Collaboration Collaborate effectively with individuals, groups, organizations, and communities both within and outside of healthcare and the pharmacy profession to advance shared goals by employing principles of person-centered care and teamwork (e.g. inclusive communication, shared leadership, self-awareness, appreciation for diverse perspectives, conflict management, advocacy skills).
- Leadership and management of pharmacy services Use management, economic, social, behavioral, and leadership principles to design, deliver, and evaluate pharmacy services that are safe, efficient, accessible, equitable, and effective both clinically and fiscally.
- Advocacy Apply relevant legal, ethical and professional principles to advocate for the needs of patients and the pharmacy profession.
- Health equity and inclusion Identify root causes of health disparities and incorporate principles of cultural and structural humility to promote access, inclusion, and equitable health outcomes.
- Public and population health Maintain and promote public health and wellness by advocating for, designing, and evaluating population-specific, evidence-based disease prevention and control programs, and medication management policies and protocols.
- Problem solving and innovation Use creativity and critical thinking skills to recognize and address the evolving challenges in pharmacy practice including emerging health-related issues, products, and services.
- Professionalism Examine, reflect on, and exhibit attitudes and behaviors essential for self-awareness, personal growth and wellness, and professional identity formation in order to build and maintain trust with patients, colleagues, and other healthcare professionals, and society.